The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data by which you can be personally identified. Detailed information on data protection is provided in the full Privacy Policy below.
1. Data Protection at a Glance
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator's contact details are listed in the section "Controller" in this Privacy Policy.
How do we collect your data?
Some data is collected when you provide it to us, for example by email or when booking a call through the external Google Calendar link.
Other data is collected automatically, or after your consent, by our IT systems when you visit the website. This mainly includes technical data such as browser type, operating system, device information, IP address, referrer URL, and the time of page access. This data is collected automatically as soon as you access the website.
What do we use your data for?
Data is used to provide and secure the website, communicate with you, respond to enquiries, and prepare or perform client relationships.
What rights do you have regarding your data?
You have the right to receive information, free of charge, about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you may withdraw that consent at any time for the future. You also have the right, under certain circumstances, to request restriction of processing of your personal data and to object to processing. You have the right to lodge a complaint with a competent supervisory authority.
You may contact us at any time with questions about data protection or to exercise your rights.
Analytics and Advertising
This website does not implement analytics or advertising tools.
2. Hosting
External Hosting
This website is hosted on Vercel. The hosting infrastructure processes technical request data needed to deliver and secure the website, such as IP address, browser and device information, requested URL, referrer and time of access.
External hosting is used for the purpose of contract performance with potential and existing clients under Art. 6(1)(b) GDPR and in our legitimate interest in the secure, fast, and efficient provision of our online offering by a professional provider under Art. 6(1)(f) GDPR. Where consent is requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device, such as device fingerprinting. Consent can be withdrawn at any time.
Vercel provides information about its processing and data-processing terms at https://vercel.com/legal/privacy-notice and https://vercel.com/legal/dpa.
3. General Information and Mandatory Notices
Data Protection
We take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.
When you use this website, various types of personal data may be collected. Personal data means data by which you can be personally identified. This Privacy Policy explains what data we collect, what we use it for, and the purposes and legal bases of that processing.
Please note that data transmission over the internet, including communication by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Controller
The controller responsible for data processing on this website is:
OKTOPODS Agency GmbH
Schottmüllerstraße 17A, 20251 Hamburg, Germany
privacy@oktopods.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names or email addresses.
Storage Period
Unless a more specific storage period is stated in this Privacy Policy, your personal data remains with us until the purpose for processing no longer applies. If you submit a valid deletion request or withdraw consent to processing, your data will be deleted unless we have other legally permissible grounds for storing it, such as tax or commercial retention periods. In that case, deletion takes place once those grounds no longer apply.
Legal Bases for Processing
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR where special categories of personal data under Art. 9(1) GDPR are processed. If you have expressly consented to the transfer of personal data to third countries, processing may also be based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device, processing is additionally based on Section 25(1) TDDDG. Consent can be withdrawn at any time.
Where your data is required for contract performance or pre-contractual measures, processing is based on Art. 6(1)(b) GDPR. Where processing is required to comply with a legal obligation, it is based on Art. 6(1)(c) GDPR. Processing may also be based on our legitimate interests under Art. 6(1)(f) GDPR. The specific legal bases are explained in the relevant sections of this Privacy Policy.
Recipients of Personal Data
As part of our business activities, we work with external service providers. In some cases, it is necessary to transfer personal data to these external parties. We disclose personal data only where this is necessary for contract performance, where we are legally obliged to do so, where we have a legitimate interest under Art. 6(1)(f) GDPR, or where another legal basis permits the disclosure.
When we use processors, we disclose personal data only on the basis of a valid data processing agreement. If joint processing applies, we enter into a joint controller agreement.
Withdrawal of Consent
Many data processing operations are possible only with your express consent. You may withdraw consent you have already given at any time. The lawfulness of processing carried out before withdrawal remains unaffected.
Right to Object to Processing and Direct Marketing
If data processing is based on Art. 6(1)(e) or Art. 6(1)(f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data. This also applies to profiling based on those provisions. The relevant legal basis for each processing activity is described in this Privacy Policy.
If you object, we will no longer process the relevant personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless the processing serves the establishment, exercise, or defence of legal claims.
If your personal data is processed for direct marketing, you have the right to object at any time to processing for that purpose. This also applies to profiling connected with direct marketing. If you object, your personal data will no longer be used for direct marketing.
Right to Lodge a Complaint with a Supervisory Authority
If you believe that the GDPR has been infringed, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, workplace, or the place of the alleged infringement. This right exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract in a commonly used, machine-readable format, or to have it transferred to another controller where technically feasible.
Access, Rectification, and Erasure
Within the scope of applicable law, you have the right to obtain free information about your stored personal data, its origin, recipients, and the purpose of processing. You may also have the right to correction or deletion of this data. You can contact us at any time about this or with further questions about personal data.
Restriction of Processing
You have the right to request restriction of processing of your personal data. This right applies in particular where:
1. you dispute the accuracy of your personal data and we need time to verify it;
2. processing is unlawful and you request restriction instead of deletion;
3. we no longer need the personal data, but you need it for the establishment, exercise, or defence of legal claims; or
4. you have objected under Art. 21(1) GDPR and it has not yet been determined whose interests prevail.
Where processing has been restricted, such personal data may, except for storage, be processed only with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as enquiries you send to us as the website operator. You can recognise an encrypted connection by the change from "http://" to "https://" in your browser address bar and by the lock symbol in your browser.
When SSL or TLS encryption is active, the data you transmit to us cannot generally be read by third parties.
4. Data Collection on This Website
Cookies and Local Storage
Essential browser storage remembers the privacy choice you make on this device, including your selection and the time it was saved. You can change your choice through Cookie Settings. No analytics or advertising tools are used.
Contact by Email or Phone
If you contact us by email or phone, your enquiry and all personal data arising from it, such as your name, email address, phone number, company and message, will be stored and processed by us for the purpose of handling your enquiry. We do not disclose this data without your consent unless there is another legal basis.
Processing is based on Art. 6(1)(b) GDPR where your enquiry relates to contract performance or pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us under Art. 6(1)(f) GDPR or on your consent under Art. 6(1)(a) GDPR if consent was requested. Consent can be withdrawn at any time.
The data you send to us through contact enquiries remains with us until you request deletion, withdraw consent to storage, or the purpose for storage no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.
Booking a Call with Google Calendar
Book a Clarity Call opens Google Calendar in a new tab when you choose the link. The calendar is not embedded in this website. Google processes data on its booking page under its own privacy information: https://policies.google.com/privacy. Information you provide when booking is used to arrange and handle the call.
5. AI-Assisted Services and Client Enquiries
If you contact OKTOPODS Agency GmbH about strategy, brand, design, website, or AI-related services, we may process the personal data you provide in order to assess your enquiry, prepare an offer, perform pre-contractual steps, and deliver agreed services.
Depending on the enquiry, this may include name, role, company, business email address, phone number, project information, website URLs, meeting notes, correspondence, files, and information you voluntarily provide.
Processing is based on Art. 6(1)(b) GDPR for pre-contractual or contractual purposes and Art. 6(1)(f) GDPR for our legitimate interest in managing professional enquiries and client relationships. If consent is requested for a specific processing activity, processing is based on Art. 6(1)(a) GDPR.
OKTOPODS Agency GmbH may use cloud-based tools for communication, project management, file storage, scheduling, research, drafting, and AI-assisted workflows. Do not send sensitive personal data, confidential third-party data, or special categories of personal data unless this has been agreed in advance and appropriate safeguards are in place.
Specific tools used for client project work should be listed in a separate data processing agreement or project-specific privacy notice where required.
6. Updates to This Privacy Policy
We may update this Privacy Policy from time to time so that it reflects legal, technical, or business changes. The version published on this website applies at the time of your visit.
2026
Website: https://clarity-pod.de
Provider: OKTOPODS Agency GmbH
Address: Schottmüllerstraße 17A, 20251 Hamburg, Germany
Email: legal@oktopods.de
VAT ID: DE351864645 / HRB 174646
CEO: Alexandru Lungu
1. Scope
These Terms and Conditions govern all services provided by OKTOPODS Agency GmbH to its clients, unless a signed proposal, statement of work, or master services agreement states otherwise.
OKTOPODS Agency GmbH provides strategic and creative services for businesses, including brand strategy, positioning, messaging, website and homepage copy, AI-assisted brand analysis, design direction, workshops, and related consulting deliverables.
These terms are intended for business clients, entrepreneurs, public institutions, and professional organisations. OKTOPODS Agency GmbH does not offer its services to consumers through the website unless expressly agreed in writing.
2. Contract Formation
A contract is formed when:
1. OKTOPODS Agency GmbH sends a written proposal, quote, order confirmation, or statement of work; and
2. the client accepts it in writing, by email, by signature, by payment of a deposit, or by otherwise instructing OKTOPODS Agency GmbH to begin work.
Each proposal may define the project scope, deliverables, schedule, fees, payment milestones, revision rounds, assumptions, and client responsibilities. If there is a conflict between a proposal and these Terms, the proposal controls for that project.
3. Services and Deliverables
OKTOPODS Agency GmbH's services may include fixed-scope sprints, workshops, advisory work, audits, research, strategy documents, creative concepts, website structure, copy, brand language, design recommendations, and implementation support.
Deliverables are provided in the format stated in the proposal, such as slides, documents, Figma files, wireframes, copy decks, Notion pages, PDFs, or other digital files.
Unless expressly agreed, OKTOPODS Agency GmbH does not provide legal advice, tax advice, regulated financial advice, medical advice, trademark clearance, consumer law review, or final compliance approval for client materials.
4. Project Process
OKTOPODS Agency GmbH may use a focused sprint process. A sprint can include client intake, market and competitor review, positioning options, collaborative workshops, internal decision points, copy or concept development, and final deliverable handover.
The client agrees to provide timely access to relevant materials, including existing websites, product demos, customer insights, sales materials, analytics, brand assets, stakeholder feedback, and other inputs reasonably needed for the work.
If client feedback, approvals, access, or materials are delayed, OKTOPODS Agency GmbH may adjust the schedule, delivery date, and any time-sensitive commitments. OKTOPODS Agency GmbH is not responsible for delays caused by incomplete, inaccurate, or late client input.
5. Client Responsibilities
The client is responsible for:
1. appointing one main decision-maker for the project;
2. ensuring that stakeholders who need to approve the work are available at agreed milestones;
3. providing complete and accurate information;
4. securing rights to all materials supplied to OKTOPODS Agency GmbH;
5. reviewing deliverables carefully before approval or publication;
6. checking legal, regulatory, factual, technical, and industry-specific requirements before using deliverables publicly; and
7. implementing deliverables correctly where implementation is not part of OKTOPODS Agency GmbH's agreed scope.
The client remains responsible for business decisions made using OKTOPODS Agency GmbH's recommendations.
6. Fees and Payment
OKTOPODS Agency GmbH may require a deposit or upfront payment before reserving project time or starting work. Payment deadlines are stated in the proposal or invoice. If no deadline is stated, invoices are payable within 14 calendar days from the invoice date.
Late payments may result in project suspension, delayed delivery, withholding of final files, and statutory default interest. The client remains responsible for agreed fees even if the project timeline is extended due to client delay.
Third-party costs, such as software licences, stock assets, fonts, hosting, research tools, AI tools, contractors, travel, printing, or advertising spend, are charged separately unless included in the proposal.
7. Rescheduling and Cancellation
Workshop and sprint dates are reserved based on OKTOPODS Agency GmbH's availability. The client may request rescheduling, but OKTOPODS Agency GmbH cannot guarantee equivalent availability.
Unless the proposal states otherwise:
1. cancellations more than 14 calendar days before the start date may be refunded minus work already performed, reserved contractor costs, and non-refundable third-party costs;
2. cancellations 14 calendar days or fewer before the start date are not refundable for fixed-scope sprint deposits; and
3. missed workshops or delayed feedback caused by the client may be treated as used project time.
OKTOPODS Agency GmbH may reschedule sessions where necessary due to illness, force majeure, or operational constraints, and will provide reasonable alternative dates.
8. Scope Changes
Any work outside the agreed scope requires written agreement. Out-of-scope work may include additional workshops, additional revision rounds, new deliverables, implementation work, extra stakeholder reviews, legal or compliance adaptation, new target audiences, additional products, additional pages, translation, localisation, or major changes after approval.
OKTOPODS Agency GmbH may charge out-of-scope work at the rate stated in the proposal or, if no rate is stated, at OKTOPODS Agency GmbH's standard rate at the time of the request.
9. Reviews, Revisions, and Acceptance
The number of included revision rounds is stated in the proposal. Revisions must be consolidated by the client's main decision-maker and submitted within the agreed review period.
Unless otherwise stated, the client must review each deliverable within 5 business days. A deliverable is deemed accepted if the client:
1. approves it in writing;
2. uses, publishes, or implements it;
3. requests work that depends on its approval; or
4. does not provide clear written objections within the review period.
Revision requests must relate to the agreed scope and project brief. Changes in strategy, target audience, product direction, positioning decision, legal requirements, or stakeholder preference after approval may be treated as additional work.
10. Intellectual Property and Usage Rights
Until all invoices for a project are paid in full, all rights in OKTOPODS Agency GmbH-created deliverables remain with OKTOPODS Agency GmbH.
After full payment, OKTOPODS Agency GmbH grants the client the agreed usage rights in the final approved deliverables for the client's own business purposes. Unless the proposal states otherwise, this includes a non-exclusive, worldwide, perpetual right to use, reproduce, adapt, and publish final copy, strategy documents, messaging, website structures, and brand recommendations created specifically for the client.
OKTOPODS Agency GmbH retains ownership of:
1. pre-existing methods, frameworks, templates, processes, prompts, research structures, know-how, and reusable tools;
2. draft materials not selected or approved;
3. internal working files, notes, and source materials not identified as final deliverables;
4. generic ideas, concepts, and expertise not unique to the client; and
5. portfolio materials as allowed under Section 12.
The client does not receive rights to third-party materials beyond the licence terms of the relevant third-party provider.
11. Client Materials
The client grants OKTOPODS Agency GmbH the right to use client-provided materials only as needed to perform the services. The client confirms that it has the rights and permissions needed to provide those materials to OKTOPODS Agency GmbH.
The client indemnifies OKTOPODS Agency GmbH against third-party claims arising from client-provided materials, instructions, factual statements, customer data, product claims, trademarks, confidential information, or unlawful use of deliverables after handover.
12. Portfolio, Case Studies, and Publicity
Unless the client objects in writing before the project starts, OKTOPODS Agency GmbH may list the client name and logo in its portfolio, website, pitch materials, and social media after the project is completed.
OKTOPODS Agency GmbH will not publish confidential project details, non-public strategy, sensitive business data, or unpublished deliverables without the client's consent. Case studies, testimonials, and performance claims require written approval.
13. Confidentiality
Each party must keep confidential information received from the other party confidential and use it only for the agreed project. Confidential information includes non-public business, financial, technical, strategic, product, customer, and operational information.
This obligation does not apply to information that is publicly available, already known without breach of duty, independently developed, lawfully received from a third party, or required to be disclosed by law.
14. Data Protection
Each party must comply with applicable data protection laws, including the GDPR where applicable.
The client should not provide personal data to OKTOPODS Agency GmbH unless it is necessary for the project. If OKTOPODS Agency GmbH processes personal data on behalf of the client as a processor, the parties will enter into a data processing agreement before such processing begins.
OKTOPODS Agency GmbH may use standard business tools for communication, project management, file storage, research, analytics, and AI-assisted work. Details should be described in OKTOPODS Agency GmbH's privacy policy and, where required, in a data processing agreement.
15. AI-Assisted Work
OKTOPODS Agency GmbH may use AI tools to support research, ideation, analysis, drafting, editing, and workflow efficiency. AI-assisted work is reviewed and curated by OKTOPODS Agency GmbH before delivery, but the client remains responsible for final factual, legal, regulatory, and industry-specific checks before publication.
The client must inform OKTOPODS Agency GmbH in writing before the project begins if certain materials may not be processed through third-party AI tools or cloud services. OKTOPODS Agency GmbH may adjust the workflow, timeline, or fees to accommodate stricter data handling requirements.
OKTOPODS Agency GmbH does not guarantee that AI-assisted outputs are unique, registrable as intellectual property, free from all third-party rights, or suitable for regulated use without further review.
16. No Guaranteed Business Outcome
OKTOPODS Agency GmbH provides professional strategic and creative services, but does not guarantee specific commercial results, such as increased traffic, conversion rates, revenue, funding, press coverage, search rankings, customer acquisition, investor interest, or market share.
Any examples, benchmarks, projections, or recommendations are estimates or opinions based on available information and do not create a performance guarantee.
17. Liability
OKTOPODS Agency GmbH is liable without limitation for intent, gross negligence, injury to life, body, or health, and any liability that cannot legally be limited.
For slight negligence, OKTOPODS Agency GmbH is liable only for breach of material contractual obligations. In that case, liability is limited to typical and foreseeable damages.
To the extent legally permitted, OKTOPODS Agency GmbH is not liable for indirect damages, loss of profit, loss of revenue, loss of data, reputational harm, business interruption, missed opportunities, or claims arising from the client's implementation, publication, or modification of deliverables.
Mandatory statutory liability, including liability under the German Product Liability Act where applicable, remains unaffected.
18. Termination
Either party may terminate a project for material breach if the breach is not remedied within a reasonable period after written notice.
If the client terminates for convenience after work has started, the client must pay for all work performed, reserved time, committed contractor costs, and non-refundable third-party costs up to the termination date. For fixed-scope sprints, deposits and booked sprint fees may be non-refundable as stated in the proposal.
OKTOPODS Agency GmbH may terminate or suspend work if the client fails to pay, repeatedly misses agreed review deadlines, withholds required information, requests unlawful work, or creates a working environment that makes delivery unreasonable.
19. Subcontractors
OKTOPODS Agency GmbH may use trusted subcontractors, freelancers, specialists, and technical providers to perform parts of the services. OKTOPODS Agency GmbH remains responsible for their work as required by the contract.
20. Force Majeure
Neither party is liable for delay or failure caused by events beyond reasonable control, including illness, strikes, supply chain disruption, internet outages, platform outages, war, terrorism, natural disasters, government action, or other force majeure events.
The affected party must inform the other party as soon as reasonably possible and take reasonable steps to reduce the impact.
21. Website Use
The content on clarity-pod.de is provided for general information and marketing purposes. OKTOPODS Agency GmbH makes reasonable efforts to keep website content accurate, but does not guarantee that all information is complete, current, or error-free.
All website content, including text, visuals, layouts, case studies, graphics, and branding, is protected by copyright and other intellectual property rights. It may not be copied, reproduced, modified, distributed, or used commercially without OKTOPODS Agency GmbH's prior written consent, except where legally permitted.
External links are provided for convenience. OKTOPODS Agency GmbH is not responsible for third-party websites or their content.
22. Governing Law and Jurisdiction
These Terms and all contracts with OKTOPODS Agency GmbH are governed by the laws of the Federal Republic of Germany, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.
If the client is a merchant, legal entity under public law, or special fund under public law, the exclusive place of jurisdiction is HAMBURG, GERMANY, unless mandatory law provides otherwise.
23. Changes to These Terms
OKTOPODS Agency GmbH may update these Terms for future contracts. The version in force at the time the relevant contract is formed applies, unless the parties agree otherwise in writing.
24. Severability
If any provision of these Terms is invalid or unenforceable, the remaining provisions remain effective. The parties will replace the invalid or unenforceable provision with a valid provision that comes as close as legally possible to the intended commercial purpose.
25. Contact
Questions about these Terms should be sent to:
legal@oktopods.de
or
OKTOPODS Agency GmbH
Schottmüllerstraße 17A, 20251
Hamburg, Germany
